Indication Based on the Act on Specified Commercial Transactions

【Service Provider】AI Co., Ltd.

【Representative Director】FENG ZOU

【Address】1041-37 Yawatano, Ito City, Shizuoka Prefecture, 413-0232, Japan

【Contact Number】0557-48-6078 （Strictly no sales or business-related phone calls or emails）

【Phone Reception Hours】Weekdays only, 12:00–17:00

【Website URL】https://www.arts-inn.com

【Email Address】info.aicorp8023@gmail.com

【Sales Price】The price will be as listed on the introduction page for each accommodation plan.

【Service Provision Date】The service provision date will be the date you reserved.

【Payment Method and Timing】For on-site payment at the hotel, please pay at check-in. 

For pre-payment, please use a credit card or other methods during the reservation process. 

If there are different conditions, they will be listed on the plan details page of each reservation site.

【Additional Fees】Hot spring tax (150 yen per person per night) ※Exempt for children under 12 years old.

【Refunds】Due to the nature of accommodation and services, refunds cannot be made after check-in. 

If there are different conditions, they will be listed on the plan details page of each accommodation plan.

【Changes, Cancellations, and Penalties】No-show 100% / Same-day cancellation 100% / 1 day prior 50% / 2 days prior 40% / 3 days prior 30%